CUSTOMISE, enjoy, and SAVE 10% on 3 essentials with code BESPOKE! Get free shipping on first orders with code WELCOME and on orders $80+ with code COMPSHIP. CUSTOMISE, enjoy, and SAVE 10% on 3 essentials with code BESPOKE! Get free shipping on first orders with code WELCOME and on orders $80+ with code COMPSHIP.

FAQs

Where do you ship to?

We ship worldwide except to North America and Canada at this time.

What are your shipping rates?

esst is based in Melbourne, Australia. We ship orders from Monday to Friday. Orders are usually dispatched within 24 hours of placement. If you choose express shipping at checkout and your order is received by midday AEST, it will be sent out the same day.

All prices are quoted in Australian Dollars (AUD) for your convenience and clarity.

Any questions can be directed to hello@esstlife.com.au or clicking ‘chat with us’ on our website.

Australian Shipping Orders

Australia Post Standard Shipping

Complimentary standard shipping for orders $80 +

Use code WELCOME at checkout for complimentary standard shipping on ALL first orders.

International Shipping Orders

Australia Post International Shipping

Your shipping costs will be calculated on weight at checkout.

Once you have placed your order, you will receive an email or text with the tracking information of your courier. Simply click the tracking link and you will be directed to the courier's website for parcel updates. SMS notifications can be activated for regular updates.

If you have any issues with your order, please get in touch via our contact page or by emailing hello@esstlife.com.au

Holiday Delays

Christmas, Easter, and Public Holidays can experience additional delays. Please allow for this to avoid disappointment. 

Thank you for supporting an Australian business.

Gift Wrapping

Yes, we offer gift wrapping as an option for your esst purchases. Our products come elegantly packaged in gender-neutral embossed black boxes, providing a sophisticated touch to your gift. Additionally, you have the option to include a personalised message on a card, adding a thoughtful touch to your gesture.

Want to know anything else?

For questions about our products, your order, media or wholesale enquiries, contact us anytime via our online chat or by emailing hello@esstlife.com.au. Our response time is prompt within business hours (9am to 5pm) Monday to Friday.  esst is based in Brighton, Victoria, Australia.